In totally unsurprising news…
“Britons are not getting the broadband services they are being sold, suggests a government report.
Ofcom’s analysis of broadband speeds in the UK shows that, for some services, 97% of consumers do not get the advertised speed.
It also shows a growing gap between the claims ISPs make for broadband and the speed being delivered.
To fix the problem, Ofcom is revamping the code of conduct for ISPs and asking for changes to how broadband is sold.
Unveiling the figures Ed Richards, chief executive of Ofcom, said the survey revealed a “growing gap” between what people are sold and the reality of their broadband service.
“The gap between the average headline speed and actual speed has increased in this period even though the actual speed has risen,” he said.
In 2009, he said, when actual speeds for broadband were 4.1mbps, the average that those services were being advertised for stood at 7.1Mbps. In 2010, when people are generally getting 5.2Mbps out of their broadband, ISPs are claiming they will support speeds up to 11.5Mbps.”
And the industry’s rationalizations are actually quite funny.